The web concierge

Your website, with a face.

A web concierge greets every visitor, answers from your approved content, and moves them to the next step. Any hour, any language.

Live

What is an interactive avatar

Picture a face on your website that greets every visitor in your voice, on your brand, ready to answer the question your FAQ never quite covers. It looks back at you. It listens. It speaks. And it remembers what your business is supposed to sound like.

A person-shaped presence, trained on your content, online before your team has had their coffee. Visitors who would have bounced stay, talk, and tell you exactly what they’re looking for.

Conversational AI personas answer only from approved content, responding to visitor, learner and patient questions while staying compliant.

Talk to Ava

She explains the value of an avatar by being one.

Ava interviews you about what you do, who visits your site, and where your team loses time, then walks you through what an avatar would do for exactly that business.

  • Would this work for a clinic my size?
  • What’s involved in launching?
  • Can it book appointments, take payments, or handle Spanish?

No signup. No form. Just talk. Faster than booking a call.

Ava will ask to use your microphone. Your camera stays off.

Recently deployed

Live right now, on the client’s own site.

  • VictoriaPatient Concierge, Dermatology. California Dermatology and Mohs Surgery SpecialistsTry Victoria
  • ZoeyPatient Concierge, Private Care. Revive Private Care
  • ZaylaPatient Concierge, Oncology. Oncology and Hematology Specialists, NJ
  • CLAIRCyber Liability AI Risk Advisor. Insurance and Cybersecurity

By use case

By industry

What it does for your business

  • Talk to your visitors before they bounce

    Most traffic leaves without raising a hand. An avatar opens a low-friction door, by voice or text, on their schedule, and captures the intent contact forms miss.

  • Speak the visitor’s language, every time

    One avatar handles routine questions in multiple languages with a consistent brand voice, freeing your team from repetitive replies.

  • Educate without overcommitting

    For regulated practices, the avatar answers educational questions with the right disclaimers and routes personal questions to a human, fast.

  • A face the brand can scale

    One avatar on the homepage, in the resource center, on a campaign landing page and inside a partner microsite, all trained on the same source of truth.

  • Real, measurable lift

    Sessions are tagged, summarized and routed into your CRM, so you can see which conversations became appointments, applications or qualified leads.

Features

Every Divigner avatar ships with the same conversational core, then we dial in the policies, integrations and tone for the brand it represents.

Voice and text in one

Visitors speak or type, and the avatar replies either way, with natural lip-sync and a brand-matched voice.

Trained on your content

Your website, knowledge base and approved documents, not the open internet.

Smart routing

Billing, clinical or escalation questions go to a real person on your team, with the full transcript.

Compliance built in

Educational disclaimers, PHI guardrails and refusal policies on by default, reviewed for every regulated industry.

Drop-in embed

One snippet, hosted on your subdomain, no plugin or rebuild. Updates push instantly from the Divigner Portal.

Analytics and transcripts

Every conversation logged, summarized and tagged by intent, so you see what visitors actually ask, week over week.

GuardrailsBuilt for regulated environments.
  • Controlled knowledge sources prevent off-label discussion
  • Medical-legal-regulatory (MLR) review support
  • Escalation pathways for sensitive inquiries
  • HIPAA-conscious design with PHI safeguards
  • Conversation logging for outcomes reporting

What’s included

  • Live in 2 to 4 weeks
  • Custom avatar or digital clone: a new face, or a likeness of you or a team member
  • Brand-matched voice and look
  • Trained on your site, knowledge base and approved documents
  • Compliance and routing rules reviewed for your industry
  • Floating widget served under your own domain. Works with WordPress, Shopify, Wix, Squarespace, Webflow and custom sites
  • Calendar and email integration: Google Calendar with Gmail, or Microsoft 365 with Outlook. Cal.com and Calendly also supported
  • Voice-only option for customer support without a visual avatar

Ongoing care

  • Hosting and uptime on your domain
  • Usage analytics: sessions, engagement, top topics, conversion events
  • Monthly transcripts and AI insights on what visitors are really asking
  • Knowledge gaps identified automatically, training updates on request
  • Live human support from the Divigner team

Going further

Agents that act, not just answer.

We extend your avatar with agentic engineering that takes real action: pushing qualified leads into your CRM, triggering automations from every conversation, and connecting order systems so your avatar can handle real customer support. For teams that need autonomous execution behind the scenes, we scope and deploy custom AI agents that research, route, retrieve and act on your team’s behalf.

Who it’s for.

A live Divigner avatar works in this industry today.

Healthcare and life sciences

  • Medical practices
  • Pharma
  • CME
  • Medical devices
  • Med spas and aesthetics
  • Behavioral health
  • Home and private care
  • Veterinary

Insurance, financial and professional services

  • Insurance
  • Cybersecurity
  • Consulting and advisory firms
  • Legal
  • Accounting and tax
  • Banking and credit unions
  • Wealth management

Construction, property and home services

  • Commercial contractors
  • Residential contractors and remodelers
  • Home services
  • Architects and design-build
  • Property management
  • Real estate and mortgage

Sales, support and technology

  • Sales teams
  • Customer support
  • SaaS and technology
  • E-commerce and retail
  • Automotive dealerships

Hospitality and local services

  • Hotels, resorts and venues
  • Restaurants and catering
  • Travel and tourism
  • Fitness studios and gyms

Regulated and specialty

  • Cannabis dispensaries and brands
  • CBD and hemp products
  • Manufacturing and industrial
  • Energy and utilities

Public sector and nonprofit

  • Municipalities and local government
  • Nonprofits
  • Associations and member organizations

Recruiting and HR

  • Staffing and recruiting firms
  • Internal HR and employee experience

Let’s build what’s next.